Write us an email at: info@lingerieharnessboutique.com or fill out our form on the page Contattaci
Our guarantees are your peace of mind
Certified Materials for your safety
Two-year warranty
Secure Payment with Apple Pay, Google Pay, VISA, MasterCard, American Express, Discover, Shop Pay and Bitcoin
Each package is 100% anonymous and packaged with the utmost care. To protect your privacy, the sender used is "PC INFORMATICA"
Standard Shipping 3/4 working days or Express in 24/48 and if you want you can also receive it at a collection point increasing your privacy
Our assistance will guide you in the purchase and will promptly resolve doubts and problems. Write to us in Live Chat or Email: info@lingerieharnessboutique.com
Your satisfaction is our pride ❤️
Will be
I can't help it, simply the best at the best price ❤️
Dario
I thought anonymous shipments were just a promise... but you keep every word! 🕶️📦
Lauren
Fast delivery, perfect and discreet! excellent I recommend it!
Alice
Maya from customer service was great at solving all my doubts, kind and professional. You are the best 🔥
Charles
My girlfriend went crazy.. thanks to you I discovered lelo! Top brand in a Top store! Great Lingerie 😈
Lucia
For years you have been my guarantee 💦
Mary
They always have what I need ❤️ top
Anna
15% off and free shipping? A dream come true! 🌈
Will be
High-quality materials and details that make the difference! 🔥
Mark
Every piece in the collection makes me shine!
Elisa
Receiving your packages is like unwrapping a gift. Always a joy! 🎁💖
Laura
Crazy underwear
Julia
Wearing your products makes me feel powerful and beautiful! 💪❤️
Clear
Free shipping over €39 and anonymous package. What more could you ask for?
Martha
Browsing the site was a pleasure. Intuitive and full of ideas!
Alessia
The package was perfect, discreet on the outside and super chic on the inside! 💌
Francesca
Your anonymity is unbeatable. I feel super safe! 🔒
Paola
You convinced me with the offers and the quality! I can't wait to buy again! 😍
Luca
The quality of the lingerie is beyond expectations. Soft, sexy and perfect for any occasion.
Georgia
Impeccable customer service. Always available and kind!
Valeria
A brand that knows how to make customers feel at the center. I loved the discount for my Birthday! 🌟
Scarlet
I love you
David
You are my new favorite shop! I will never leave you! 😍
Alice
Luxury is accessible with you and the quality shows!
Silvia
If you are looking for quality and sensuality, you are in the right place! 💃
Federica
With the discount code I saved and received a gift! Super satisfied! 🎁
Claudia
Super fast delivery and everything super discreet. You won me over! 🔥
Irene
The site is so easy to navigate, and there's always something new! 🛒❤️
Elena
All packaged with love. You can tell you care about details! 🌸
Serena
I love your giveaways. Every detail counts!
Veronica
Your packaging is a mix of privacy and style. Well done!
Andrea
Easy order, fast delivery and impeccable package. Thank you so much! 🌟
Roberta
Every piece I bought is a little masterpiece. I give it a 10 out of 10!
Sofia
Impeccable customer service. Always available and kind!
Lucia
I admit that Klarna's 3-instalment payment convinced me right away. Very easy! 🛍️💳
Laura
Finally a brand that makes me feel special in every detail. 😘
Michael
I love how you thought of everything from the product design to the ease of ordering.
Stephen
The discounts are unbeatable and the products are worth every penny. 💸🔥
Cristina
The purchasing process was easy and pleasant. Thank you! 😊
Lorenzo
Anonymous and discreet as promised. Buying from you is always a pleasure. 💎
Gabriel
I had a thousand questions and they answered me with professionalism and kindness. 🔝
Daniela
I've never received so many compliments. I feel like a star! 🌟✨
Antonella
Buying from you makes me feel safe and respected. Thank you! 🛡️
Victory
An experience I would recommend to anyone. You guys are awesome! 🎉
Emanuel
I fell in love with everything! From the product to the service. ❤️
Lisa
I can finally shop without worrying about who sees my package. Thank you!
Nicole
My self-esteem is sky high thanks to you! 🔥
Barbara
Great shopping experience. I found everything I wanted and more! 💎
John
Excellent support! Fast, clear and super friendly!
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FAQ - Frequently Asked Questions
Check out the most frequently asked questions here. If you still need help, contact us at info@lingerieharnessboutique.com
What payment methods do you accept?
We accept Apple Pay, Google Pay, VISA, MasterCard, American Express, Discover, Shop Pay and offer via our partner Klarna the payment postponed to 30 days or divided into 3 installments based on the order amount, if at checkout you select Klarna it will be at their discretion based on the amount the installment method and credit approval. We are also crypto friendly and accept Bitcoin. Please note that the available payment methods may vary depending on your region. We do not accept cash on delivery
When will I receive my order?
Order processing times may vary based on the time of entry of the order into our systems, from the same day of the order to a maximum of the working day following the order. Standard delivery will take place within a maximum of 3/4 working days in Italy and within 3/5 working days in the rest of the world, working days valid from the order processing. If you need Express shipments you can select them at the time of payment in the available countries and you will receive delivery in 24/48 hours.
How can I make changes to an order I've already placed?
The best way to change your order is to contact our support via chat on the site or by email at info@lingerieharnessboutique.com. If an order is shipped, we will not be able to make changes to your order and you will need to place a new order.
What do I do if I haven't received my order yet?
Carrier tracking will provide you with up-to-date information about your package. If it gets stuck or never delivered, contact our support and we can help you with the next steps.
Via our courier Dpd Seur - Brt Italy:
https://www.mybrt.it/it/mybrt/ you can choose the options below for delivery once you receive the email from the courier itself.
DELIVERY OPTIONS:
-Collect at BRT Fermopoint
-Change delivery date
-Change delivery address
-Storage Stop
We offer this free service with the possibility of customizing the delivery, to satisfy all your needs and give you the opportunity to receive your purchase anonymously, no reference to us, the sender for example that you could find on the box is: Informatica srl.
For the rest of the world, track your parcels at the following links
Or if you purchased via Shop Pay, you can track the shipment directly from the Shop app.
What do I do if I received a defective order?
The possibility of receiving a defective item is very rare but it could happen. Please take photos of a product that clearly shows the defect and contact our support to verify everything and handle the replacement.
What is the return policy?
Our return policy lasts 14 days from the date you receive the item.
If more than 14 days have passed since delivery, unfortunately we cannot offer you a refund or exchange.
Additional non-returnable items:
Gift cards
Any item not in its original condition, damaged or missing parts for reasons not due to our error
Intimate items such as our body harnesses and lingerie
Returned items that smell of perfume, tobacco or body odor
All items found marked with lipstick, deodorant or makeup
Refunds, replacements and gift cards are only issued after the issue has been investigated.
How long does the refund take?
After investigating and reaching a resolution, your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 7 days.
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Your satisfaction is our pride ❤️
I can't help it, simply the best at the best price ❤️
I thought anonymous shipments were just a promise... but you keep every word! 🕶️📦
Fast delivery, perfect and discreet! excellent I recommend it!
Maya from customer service was great at solving all my doubts, kind and professional. You are the best 🔥
My girlfriend went crazy.. thanks to you I discovered lelo! Top brand in a Top store! Great Lingerie 😈
For years you have been my guarantee 💦
They always have what I need ❤️ top
15% off and free shipping? A dream come true! 🌈
High-quality materials and details that make the difference! 🔥
Every piece in the collection makes me shine!
Receiving your packages is like unwrapping a gift. Always a joy! 🎁💖
Crazy underwear
Wearing your products makes me feel powerful and beautiful! 💪❤️
Free shipping over €39 and anonymous package. What more could you ask for?
Browsing the site was a pleasure. Intuitive and full of ideas!
The package was perfect, discreet on the outside and super chic on the inside! 💌
Your anonymity is unbeatable. I feel super safe! 🔒
You convinced me with the offers and the quality! I can't wait to buy again! 😍
The quality of the lingerie is beyond expectations. Soft, sexy and perfect for any occasion.
Impeccable customer service. Always available and kind!
A brand that knows how to make customers feel at the center. I loved the discount for my Birthday! 🌟
I love you
You are my new favorite shop! I will never leave you! 😍
Luxury is accessible with you and the quality shows!
If you are looking for quality and sensuality, you are in the right place! 💃
With the discount code I saved and received a gift! Super satisfied! 🎁
Super fast delivery and everything super discreet. You won me over! 🔥
The site is so easy to navigate, and there's always something new! 🛒❤️
All packaged with love. You can tell you care about details! 🌸
I love your giveaways. Every detail counts!
Your packaging is a mix of privacy and style. Well done!
Easy order, fast delivery and impeccable package. Thank you so much! 🌟
Every piece I bought is a little masterpiece. I give it a 10 out of 10!
Impeccable customer service. Always available and kind!
I admit that Klarna's 3-instalment payment convinced me right away. Very easy! 🛍️💳
Finally a brand that makes me feel special in every detail. 😘
I love how you thought of everything from the product design to the ease of ordering.
The discounts are unbeatable and the products are worth every penny. 💸🔥
The purchasing process was easy and pleasant. Thank you! 😊
Anonymous and discreet as promised. Buying from you is always a pleasure. 💎
I had a thousand questions and they answered me with professionalism and kindness. 🔝
I've never received so many compliments. I feel like a star! 🌟✨
Buying from you makes me feel safe and respected. Thank you! 🛡️
An experience I would recommend to anyone. You guys are awesome! 🎉
I fell in love with everything! From the product to the service. ❤️
I can finally shop without worrying about who sees my package. Thank you!
My self-esteem is sky high thanks to you! 🔥
Great shopping experience. I found everything I wanted and more! 💎
Excellent support! Fast, clear and super friendly!